A series of 12 sessions are provided to executives and senior leaders who seek to review concepts, terms, tools, and processes within the CultureEX transformation process, to determine buy-in and alignment with a responsibility-based model.
Outline Topics:
The Kickoff Session
Topics Covered:
Why Transform a Culture?
Shifting from Autopilot to Awareness
A Culture Model Built on Responsibility
7 Step Process
The Game Plan: Timeline, Roles, Commitments
Registration into the Portal
The Role of a LifeWork Systems Oversight Consultant
Session 1: What and Why a Responsibility-Based Culture?
Topics Covered:
Developing Leadership
21st Century Challenges
Inferiority Complex
4 Core Needs
3 Relationships to Manage to Lead Effectively
Why we Gossip and What to do Instead (2 Tools)
Session 2: Emotional Intelligence and Workplace Culture Evolution
Topics Covered:
What are Human Systems and Why They Must Change
Emotional Intelligence
Psychological Contracts
Dialogue Tool
Personal Responsibility
Accountable Requests and Agreement Tools
Session
3: Systemic Change: What are we Shifting From, Into?
Topics Covered:
Control-Driven Models vs. Responsibility-Based Model
Why we are so Attached to Control
4 Steps to Authentic Community
Team vs. a Working Group
Restructuring Frustration Tool
Encouragement Strategies
Session 4: Systemic Change: From Extrinsic to Intrinsic Motivation
Topics Covered:
Overview of 4 Intrinsic Motivators
#1 Sense of Meaningfulness
#2 Sense of Choice
#3 Sense of Competence
#4 Sense of Progress
Session 5: Communicating to Build Trust and Teamwork
Topics Covered:
Social Interest
Trustworthiness as Foundation
Communication Realities
Praise vs Encouragement
Empathy
4 Reasons to Talk and 5 Listening Styles
Session 6: Redirecting Negative Behavior – Part 1 of 3
Topics Covered:
True and False Assertions About Misbehavior
Definition and Multiple Types of Misbehavior
Alfred Adler’s 5 Psychological Concepts
Definition, Key Terms and Mechanics of Redirect
Session 7: Redirecting Negative Behavior – Part 2 of 3
Topics Covered:
The Mistaken Goal of Attention
Disclosing a Goal
The Change Process
The Mistaken Goal of Power
The Mistaken Goal of Revenge
Session 8: Redirecting Negative Behavior – Part 3 of 3
Topics Covered:
The Mistaken Goal of Inadequacy
The Mistaken Goal of Significance
Practice Steps
Final Q&A
Session 9: Appreciative Inquiry – Part 1 of 2
Topics Covered:
What is Appreciative Inquiry (AI)?
AI vs. Traditional Problem-Solving
Celebrate What’s Right in the World
4-D Model and Steps
Conducting Effective AI Interviews
Session 10: Appreciative Inquiry – Part 1 of 2
Topics Covered:
Types of Interview Questions
Stakeholder Themes
Creating Shared Visions
AI Purposes and Applications
The Delivery Stage
Session 11: Creating Your Blueprint
Topics Covered:
7 Step Process to Culture Transformation
Benefits of Building a Blueprint
Purpose is Priority
Steps in Priority Order When Creating a Blueprint
Mentoring on Blueprints for Continuous Improvements
Session 12: Understanding Your Ntrinsx® Profiles
Topics Covered:
What is Ntrinsx®?
How to use Ntrinsx® profiles as a certified culture specialist
and LifeWork Systems oversight consultant?
The Importance of Social Intelligence
Bringing out the Best in, and Celebrating Self and Others
Practical Applications for Integrating Ntrinsx®
Final Review Session
This session is offered to those who plan to deliver LifeWork Systems Oversight Consulting in Client Sites
Topics Covered:
Fine-tuning Oversight Consulting Role and Responsibilities
Q&A on the Responsibility-Based Model, Concepts and Tools
Group Facilitation and Facilitator Prep
Mentoring and Templates
Systems Integration
About Judy Ryan
JUDY RYAN is CEO of LifeWork Systems and a recognized thought leader on applied behavioral science that impacts deep culture change for exceptional outcomes. She is an award-winning author, columnist, system developer, consultant, trainer, keynote speaker and is frequently interviewed on TV, radio, and podcasts. Since 2002, Judy has been leading innovative methods to favorably impact the most important aspect of any organization: its people. She has created a digital, scalable culture transformation system and implementation framework. Judy’s purpose is to create a world in which all people love their lives.
